Through research with Oxford Economics, PTC validated the existence of a Service Continuum; a predictable model of service transformation that companies follow as they evolve toward advanced services offerings to improve revenue, profit margin and customer value. In this video, servitization expert at the Aston Business School, Professor Tim Baines, presents the undeniable correlation between the IoT and information & communication technologies to enable service innovation, transformation, and servitization.
The Value of IoT in Service Transformation - YouTube | |
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Science & Technology | Upload TimePublished on 26 Jan 2015 |
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